ACS Technologies

Terms of Service

Last updated: October 2026

Welcome to ACS Technologies. These Terms of Service govern your use of our website and the services provided by ACS Technologies.

By using this website, requesting a quotation, engaging our services, or entering into a service agreement with ACS Technologies, you agree to these Terms.

1. About ACS Technologies

ACS Technologies provides technology and digital services including:

Specific project requirements, pricing, timelines, deliverables, and payment terms may be defined separately in a quotation, proposal, invoice, or written service agreement.

Where a separate signed agreement exists, that agreement will take priority over these general website Terms if there is any conflict.

2. Quotations and Project Approval

Quotations provided by ACS Technologies are based on the information and requirements available at the time they are prepared.

Unless otherwise stated, quotations may have a limited validity period.

A project may be considered approved once the client:

Work may not begin until the required approval and payment have been received.

3. Payments

Payment terms will normally be stated on the relevant quotation, invoice, or service agreement.

Depending on the project, ACS Technologies may require:

Clients are responsible for paying invoices by the stated due date.

ACS Technologies may pause work, suspend services, or delay delivery where payments are overdue.

4. Deposits and Cancellations

Deposits may be required to reserve project time and begin work.

Unless otherwise agreed in writing, deposits may become non-refundable once work has started because they cover planning, development time, administration, purchased services, and allocated resources.

If a client cancels a project after work has begun, the client may be responsible for payment for all work completed and expenses incurred up to the cancellation date.

5. Client Responsibilities

Clients are responsible for providing ACS Technologies with the information, access, approvals, content, passwords, media, branding materials, and other resources reasonably required to complete the project.

Delays in receiving these materials may affect project timelines.

Clients are also responsible for ensuring that any content, images, videos, software, trademarks, streaming sources, or other materials they provide are legally permitted for their intended use.

6. Websites and Applications

Website and application projects may involve third-party software, plugins, themes, APIs, hosting providers, payment processors, external platforms, or other services.

ACS Technologies is not responsible for outages, pricing changes, discontinued services, security incidents, policy changes, or technical problems caused solely by third-party providers.

Where ongoing maintenance is not included in a project agreement, the client is responsible for maintaining the website or application after delivery.

7. IPTV and Streaming Solutions

ACS Technologies may develop custom IPTV players, hospitality IPTV applications, Android TV applications, Fire TV applications, guest entertainment interfaces, and related software.

ACS Technologies provides software and technical solutions only unless otherwise expressly agreed in writing.

Clients are responsible for ensuring they have all necessary licenses, permissions, subscriptions, broadcasting rights, distribution rights, and other legal authorization for any television channels, movies, programs, streams, playlists, media, or other content used with the software.

ACS Technologies does not authorize or encourage the use of its applications for unlawful access to copyrighted or restricted content.

8. Networking and IT Services

ACS Technologies takes reasonable care when installing, configuring, troubleshooting, or maintaining networks and IT systems.

However, technology systems can be affected by circumstances outside our control, including:

Clients should maintain appropriate backups of important information and systems.

9. Social Media Management

Where ACS Technologies provides social media management, the scope of work may include content creation, posting, account management, campaigns, branding, analytics, or related services.

ACS Technologies cannot guarantee specific numbers of followers, views, sales, engagement, leads, or other platform results.

Social media platforms may change their algorithms, policies, features, advertising rules, or account restrictions without notice.

10. Project Changes and Additional Work

The agreed project price covers the work described in the approved scope.

Requests that substantially change the original scope may be considered additional work and may result in:

ACS Technologies will normally discuss significant additional charges with the client before carrying out the extra work.

11. Revisions

The number of revisions included in a project may be specified in the relevant proposal or quotation.

Revisions are intended for reasonable adjustments to the agreed design or functionality.

A request for a new concept, major redesign, significant new feature, or substantial change in project direction may be treated as additional work.

12. Project Timelines

ACS Technologies will make reasonable efforts to meet agreed project timelines.

Completion dates may be affected by:

Estimated completion dates are not guarantees unless specifically agreed otherwise in writing.

13. Intellectual Property

Unless otherwise agreed, ACS Technologies retains ownership of its pre-existing tools, frameworks, development methods, reusable code, libraries, templates, systems, and technical knowledge.

Once all agreed project fees have been paid, the client may receive the rights to the final project deliverables described in the relevant agreement.

Third-party assets remain subject to the licenses and terms of their respective owners.

14. Portfolio Rights

Unless confidentiality has been agreed in writing, ACS Technologies may display completed work in its portfolio, website, social media channels, presentations, and marketing materials for the purpose of demonstrating its services.

Sensitive client information, passwords, confidential business data, and private systems will not be intentionally displayed.

Clients may request in writing that a particular project remain private.

15. Confidentiality

ACS Technologies will make reasonable efforts to protect confidential business information received while providing services.

Clients are also expected to protect confidential ACS Technologies information, including private technical documentation, access credentials, pricing arrangements, and proprietary materials.

Where necessary, a separate Non-Disclosure Agreement may be used.

16. Backups and Data

Clients should maintain appropriate backups of important data.

Unless backup services are specifically included in a written agreement, ACS Technologies does not guarantee permanent storage or recovery of client data.

ACS Technologies will not be responsible for data loss caused by circumstances outside its reasonable control.

17. Security

ACS Technologies follows reasonable practices when providing technology services, but no network, website, application, device, or online system can be guaranteed to be completely secure.

Clients remain responsible for appropriate password practices, account security, authorized-user management, and security policies within their organization unless these responsibilities are specifically managed by ACS Technologies under a separate agreement.

18. Warranties and Limitations

ACS Technologies will make reasonable efforts to provide services professionally and according to the agreed scope.

However, except where required by law, services are provided without guarantees that:

ACS Technologies will not be liable for indirect, incidental, consequential, or business losses arising from circumstances outside our reasonable control, to the extent permitted by applicable law.

19. Third-Party Costs

Unless specifically included in a quotation, the client may be responsible for third-party costs such as:

ACS Technologies will normally identify significant third-party costs before they are incurred.

20. Support and Maintenance

Ongoing technical support, website maintenance, network monitoring, application updates, or social media management may require a separate monthly or annual service plan.

Completion of a project does not automatically include unlimited ongoing support unless this is expressly stated in the project agreement.

21. Acceptable Use

Clients must not knowingly use ACS Technologies services or software for unlawful, fraudulent, abusive, malicious, or unauthorized activities.

ACS Technologies may refuse, suspend, or terminate services where there is reasonable evidence of illegal activity, security abuse, fraud, or serious violation of these Terms.

22. Privacy

Personal information collected through our website and services is handled according to the ACS Technologies Privacy Policy.

23. Termination of Services

Either party may terminate an ongoing service arrangement according to the terms of the applicable contract or service agreement.

Outstanding invoices and charges for work already completed remain payable after termination.

ACS Technologies may suspend or terminate services for serious non-payment, misuse, unlawful activity, security risks, or material breach of an agreement.

24. Changes to These Terms

ACS Technologies may update these Terms of Service periodically to reflect changes in our services, business practices, technology, or legal requirements.

The latest version will be published on this page with the updated revision date.

25. Governing Law

Unless another jurisdiction is stated in a separate written agreement, these Terms are intended to operate in accordance with the laws applicable to ACS Technologies and its operations in Saint Martin.

Any mandatory consumer or business rights provided by applicable law remain unaffected.

26. Contact Us

Questions about these Terms of Service can be directed to:

ACS Technologies
Saint Martin

Email: info@acssxm.com
French Saint Martin: +590 690 21 24 66
Sint Maarten: +1 721-584-7761

Saint Martin photography: Marigot by Zerokarma · CC BY-SA 3.0 · Resized and cropped for layout.